business leadership Archives | Arrowbiz Solutions

business leadership / 3 posts found

Getting Your Message Across With Good Rapport

by Zaida Cadete
  I bet you have had times when you have walked into a shop and felt immediately welcome. I’m also pretty sure that you’ve had occasions where you’ve felt just the opposite. What was the difference? What happened in the place that created that welcome feeling within you? Maybe the assistant noticed you entering and offered you a smile and said hello. They are telling you that you are welcome in their space both physically and mentally. Compare this with a shop where you were completely ignored until you went to pay for something. What message are you getting there? […]

10 Reasons Why Friendliness Is A Leadership Necessity

by Zaida Cadete
by Brent Filson We’ve heard it many times, “It’s a dog eat dog world.” The trouble is, some leaders actually believe it. They conduct themselves like the alpha dog in a pack, holding sway through intimidation. This instinctive behavior helps insure survival in a dog world, but applied to the human world of organizational dynamics, it can lead to disaster. Alpha dog leadership can eventually turn out to be destructive to the people, their organization, and the leaders themselves. To use another common metaphor, “That dog won’t hunt.” After all, leaders do nothing more important than get results; and the […]

The Listening Leadership Talk

by Steve
in Blog
For more than 20 years, I have taught the Leadership Talk to thousands of people worldwide.  And maybe the most important thing I’ve taught isn’t about talking — at least the leader’s talking.   I’ve taught there is a hierarchy of verbal persuasion.  The lowest levels, the least effective, are speeches and presentations.  The highest levels, the most effective, are Leadership Talks.  I’ve taught that speeches/presentations communicate information; Leadership Talks, on the other hand, have leaders establish a deep, human, emotional connections with audiences — indispensable in achieving great results.  Of course, the Leadership Talk is by definition about talking.  But […]