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The Listening Leadership Talk
For more than 20 years, I have taught the Leadership Talk to thousands of people worldwide. And maybe the most important thing I’ve taught isn’t about talking — at least the leader’s talking. I’ve taught there is a hierarchy of verbal persuasion. The lowest levels, the least effective, are speeches and presentations. The highest levels, the most effective, are Leadership Talks. I’ve taught that speeches/presentations communicate information; Leadership Talks, on the other hand, have leaders establish a deep, human, emotional connections with audiences — indispensable in achieving great results. Of course, the Leadership Talk is by definition about talking. But […]